What is the first step in the chain of notifications for personnel complaints?

The first step in the chain of notifications for personnel complaints is to tell the direct supervisor. This is essential as the direct supervisor is typically the first line of authority within a department and is usually responsible for managing the performance and conduct of their personnel. They are positioned to assess the situation, gather initial details, and determine the appropriate course of action.

By notifying the direct supervisor first, the department ensures that complaints are handled effectively and in a timely manner, allowing for immediate attention to any issues that may require resolution or further investigation. The supervisor can also determine if the issue at hand needs to be escalated through the chain of command, which maintains proper protocol within the organization. This foundational step is crucial for maintaining order and accountability within law enforcement agencies.